Angela Zoss is the Interim Head of the Assessment & User Experience Strategy Department in the Duke University Libraries. She is responsible for staff supervision, collaboration, and strategic planning in the areas of assessment/user experience and web platforms.
Prior to her current position, Angela worked as the Assessment and Data Visualization Analyst in the AUX Strategy department, offering support for special data projects and providing leadership and project management for a variety of teams related to library reporting, gathering user data, and making improvements to library spaces and services.
Before joining AUX Strategy, Angela worked as the Data Visualization Coordinator for Data and Visualization Services (now the Center for Data and Visualization Sciences). Between 2012 and 2018, she created many library workshops and short courses on visualization; consulted with students, researchers, and faculty members on research projects; and helped to introduce visualization concepts and tools into a variety of undergraduate and graduate courses.
Angela holds a doctorate in Information Science from Indiana University and a Master of Science in Communication from Cornell University. Her research has spanned a wide range of subjects and methods — from qualitative analysis of interview and observational data to pattern detection in large, quantitative datasets. She has many years of experience in teaching and training, predominantly focusing on teaching data tools and techniques to university students, faculty, and staff.