Reviewing Library Data Privacy and Retention Practices

Collaborators: Joyce Chapman, members of Data Privacy and Retention Task Force

September 2018 to August 2021

A multi-year effort to review and improve how the Duke University Libraries approach the collection, retention, and analysis of patron data.

Responsibilities:

• Represented the Duke University Libraries at the September 2018 National Web Privacy Forum at Montana State University Library
• With Joyce Chapman, conducted an audit of Duke’s data systems and practices
• Chaired Duke University Libraries’ Data Privacy and Retention Task Force, guiding efforts to compose a statement on Duke University Libraries’ priorities and principles related to patron privacy

Project Outputs:

Professional Service and Leadership Positions

• Chair, Data Privacy and Retention Task Force. February 2020 to August 2021.
  Additional team members: Arnetta Girardeau, Jack Hill, Brooke Guthrie, Ciara Healy, Shadae Gatlin, Abby Wickes, Tim McGeary (ex officio).

White Papers

• Zoss, Angela, Gatlin, Shadae, Girardeau, Arnetta, Guthrie, Brooke, Healy, Ciara, Hill, Jack, Wickes, Abigail, and McGeary, Tim. (2021). Priorities and Guiding Principles for Protecting Patron Privacy. Public report on the work of the Duke University Libraries’ Data Privacy and Retention Task Force from spring 2020 to spring 2021.
• Chapman, Joyce and Zoss, Angela M. (2020). Duke Libraries Data Privacy and Retention Audit Report. Public report on the results of a data privacy and retention audit conducted at Duke University Libraries in the fall of 2019.

Event Participation

• Accepted participant, Achieving Privacy in the Age of Analytics: A National Forum on Web Privacy and Web Analytics (September 12-14, 2018). Organized by Scott W. H. Young, Sara Mannheimer, Jason A. Clark, Lisa Hinchliffe, and Jacqueline Frank at Montana State University in Bozeman, Montana.

Presentations at Conferences, Professional Gatherings

• Zoss, Angela M., & McGeary, Timothy. (November 17, 2021). Building Expertise and Defining Values: The Data Privacy and Retention Task Force at Duke University Libraries. Presentation at Coalition for Networked Information (CNI) Fall 2021 Meeting, virtual.
• Forzetting, Sarah, Sidman, Angela and Zoss, Angela M. (March 11, 2020). Protecting patron privacy - what are the issues and what can we do?. Panel presentation at 2020 Electronic Resources & Libraries Annual Conference (ER&L2020), Austin, TX.
• Chapman, Joyce and Zoss, Angela M. (February 27, 2020). DUL Data Privacy & Retention Audit. Presentation at Duke University Libraries – Open Forum, Durham, NC.